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FOREWORD

!E "Message to Garcia" was first printed in The PhiHstine Magazine (cat: March, 189£. Tiie merit of tho article was instantly recognized/ and the edition, disappeared. The

——----article has been largely distributed

Ameriea iind ^ngl4nd,v In: France, the jBon Marche of 'Pari* ^distributed a million copies* Prince I^ilakoff, Director of Railways in Russia, translated the essay into Russian and presented a 'copj «wy oft per in the Russian Army. The Mikado of Japan, not to be outdone, had the * Message" printed in Japanese,, and a cojjy was placed m the-hands of every Japanese soldier, v In 4II, the ^Wen translated into

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A MESSAGE TO GARCIA

Being a Preachment by

ELBERT HUBBARD

DONE INTO A BOOKLET BY THE ROYCROFTERS AT THEIR SHOP WHICH IS IN EAST AURORA, NEW YORK

Copyright 1899 by

Elbert Hubbard

A Message to Garcia

rN all this Cuban business there is one man stands out on the horizon of my memory like Mars at perihelion.

When war broke out between Spain and the-United States, it was very necessary to communicate quick- ^e ly with the leader of the pres; Insurgents. Garcia was somewhere in the moun- rfcecje tain fastnesses of Cuba—no one knew where,

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No mail nor telegraph message could reach him. The President must secure his co-operation, and quickly. What to do!

Some one said to the President, " There's a fellow by the name of Rowan will find Garcia for you, if anybody can.*'

Rowan was sent for and given a letter to be delivered to Garcia. How "the fellow by the name of Rowan" took the letter, sealed it up in an oilskin pouch, strapped it over his heart, four days landed by night off the coast of Cubafounij from an open boat, disappeared into the jungle,one and in three weeks came out on the other side of the Island, having traversed a hostile coun-

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try on foot, and delivered his letter to fearcia, are things I have no special desire now to tell in detail. The point I wish to make is this: McKinley gave Rowan a letter to be delivered to Garcia; Rowan took the letter and did not ask, " Where is he at ? " By the Eternal! there is a man whose form should be cast in deathless bronze and the statue placed in every college of the land. It is not book-learning young men need, nor instruction about this and that, but a stiffening of the vertabrae which will cause them to be loyal to a trust, to act promptly, concentrate their energies : do the thing—" Carry a message to Garcia!" Jt Jt ' "

General Garcia is dead now, but there are other Garcias.

No man, who has endeavored to carry out an enterprise where many hands were needed, but has been well nigh appalled at times by the imbecility of the average man—-the inability or unwillingness to concentrate on a thing and do it. Slipshod assistance, foolish inattention, dowdy indifference, and half-hearted work seem the rule; and no man succeeds unless by hook or crook or threat, he forces or bribes other men to assist him; mayhap, God in His goodness performs a miracle, and sends him an Angel of Light for an. assistant. You* reader, put this matter to a test 2

He delivered the message

The moral

There are ether Garcias

You are sitting now in your office—six clerks are within call. Summon any one and make this request: "Please look in the encyclopedia and make a brief memorandum for me concerning the life of Correggio."

Will the clerk quietly say, 44 Yes, sir," and go do the task ?

On your life he will not. He will look at you out of a fishy eye and ask one or more of the following questions: Who was he? Which encyclopedia ? Where is the encyclopedia ? Was I hired for that? Don't you mean Bismarck? What rs the matter with Charlie doing it ? Is he dead ? Is there any hurry?

Shall I bring you the book and let you look it up yourself?

What do you want to know for ? And I will lay you ten to one that after you have answered the questions, and explained how to find the information, and why you want it, the clerk will go off and get one of the other clerks to help him try to find Garcia—and then come back and tell you there is no such man. Of course I may lose my bet, but according to the

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Where is the Encvclo-pedia ?

What s the matter with Charlie doing it?

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Law of Average, I will not. Now if you are wise you will not bother to explain to your I was n t«»assjstant» that Correggio is indexed under the hired for that c,g nQt in the K>s but yQU wil] smile SWeetly

anyway. an(i say, " Never mind," and go look it up yourself.

And this incapacity for independent action, this moral stupidity, this infirmity of the will, this unwillingness to cheerfully catch hold and lift, are things that put pure Socialism so far into the future. If men will not act for themselves, what will they do when the benefit of their effort is for all? A first mate with knotted club seems necessary; & the dread of getting "the bounce" Saturday night, holds many a worker to his place jt **

Advertise for a stenographer, and nine out of ten who apply can neither spell nor punctuate —and do not think it necessary to. Can such a one write a letter to Garcia ?

Who «»You see that bookkeeper," said the foreman to wants a «n a j^gg factory. man like M y what about him ?

• «Well he's a fine accountant, but if IM send him up town on an errand, he might accomplish the errand all right, and on the other hand, might stop at four saloons on the way, and when he got to Main Street, would forget what he had 4

been sent for." Q Can such a man be entrusted to carry a message to Garcia ? We have recently been hearing much maudlin sympathy expressed for the "downtrodden denizen of the sweat-shop" and the "homeless wanderer searching for honest employment," and with it all often go many hard words for the men in power.

Nothing is said about the employer who grows old before his time in a vain attempt to get frowsy ne'er-do-wells to do intelligent work; and his long patient striving with "help" that does nothing but loaf when his back is turned. In every store and factory there is a constant weeding-out process going on The employer is constantly sending away "help" that have shown their incapacity to further the interests of the business, and others are being taken on. <{ No matter how good times are, this sorting continues, only if times are hard and work is scarce, the sorting is done fine^y-but out and forever out, the incompetent and unworthy go. It is the survival of the fittest. Self-interest prompts every employer to keep the best—those who can carry a message to Garcia. I know one man of really brilliant parts who has not the ability to manage a business of his own, and yet who is absolutely worthless to any one

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The

weeding-out process

This man says times are scarce

else, because he carries with him constantly the insane suspicion that his employer is oppressing, or intending to oppress him. He cannot give orders} and he will not receive them. Should a message be given him to take to Garcia, his A spiritual answer wouid probably be, "Take it yourself." cripple q To-night this man walks the streets iooking for work, the wind whistling through his threadbare coat. No one who knows him dare employ him, for he is a regular firebrand of discontent. He is impervious to reason, and the only thing that can impress him is the toe of a thick-soled Number Nine boot.

Of course I know that one so morally deformed is no less to be pitied than a physical cripple; but in our pitying, let us drop a tear, too, for the men who are striving to carry en a great enterprise, whose working hours are not limited by the whistle, and whose hair is fast turning white through the struggle to hold in line dowdy indifference, slip-shod imbecility, and the heartless ingratitude, which, but for their enterprise A word of would be both hungry and homeless: sympathy for Have I put the matter too strongly? Possibly I the man have, but when all the world has gone a-slum-who sue- ming I wish to speak a word of sympathy for ceeds the man who succeeds—the man who, against great odds, has directed the efforts of others 6

and having succeeded, finds there's nothing in

it: nothing but bare board and clothes. I have Rags not

carried a dinner pail and worked for day's wages, necessarily

and I have also been an employer of labor,, and a recom-

I know there is something to be said on both mendation

sides. There is no excellence, per se, in poverty;

rags are no recommendation; and all employers

are not rapacious and high-handed, any more

than all poor men are virtuous.

My heart goes out to the man who does his

work when the 44 boss" is away, as well as when Good men

he is at home. And the man who, when given a are always

letter for Garcia, quietly takes the missive, with- needed

out asking any idiotic questions, and with no

lurking intention of chucking it into the nearest

sewer, or Of doing aught else but deliver it, never

gets 41 laid off," nor has to go on a strike .for

higher wages. Civilization is one long anxious

search for just such individuals. Anything such

a man asks shall be granted; his kind is so rare Needed

that no employer can afford to let him go. He is to-day and

wanted in every city, town and village—in every nee^ed badly

•office, shop, store and factory. The world cries A M AN !

out for such: he is needed, and needed badly—

the man who can carry a message to Garcia.

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A PREACHIttNT BY

LBERT HUBBARD.

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A Message to Garcia

Being a Translation from Japanese into English by YONE KICHIKASCHI of the University of Tokio

N all this Cuban commercial enterprise there is one honorable gentleman stands out on the horizon of my memory like Mars at the time she is nearest earth. When misunderstanding broke out between Spain and U. States, it was very necessary to communicate quickly with the leader of the invaders. Garcia was somewhere in the mountain caves of Cuba—no one knew where. No mail nor telegraph message could talk with The Mikado him. The Mikado must secure his aid, and quite must secure suddenly. aid

What to do!

Some one said to the Mikado,"There is a peasant by the name of Rowan will find Garcia for you if anybody can."

. Rowan was sent for and given a letter to be presented to Garcia, with compliments. How the honorable peasant by the name of Rowan took the letter, sealed it up in a pocket, strapped it over his stomach, in four days land-

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ed by night off the coast of Cuba from an open boat, disappeared into the tall grass, and in three weeks came out on the other side of the Continent, having traversed a crazy country on foot, and delivered his letter to Garcia—are things I have no special desire'to tell in detail. The point I wish to make is this: the McKinley gave the peasant a letter to be delivered to Garcia; Rowan took the letter and did not ask, " Where is the honorable gentleman Tu It is not By the Longlasting! there is an honorable whose volumes form should~be cast in deathless metal and the young men statue placed in every college in the Empire. It is not volumes young men need, nor instruction about this and that, but a stiffening of the bones of the back which will cause them to be loyal to a trust, to act promptly, concentrate their muscles and do the thing—"Carry a Message to Garcia." ~

General Garcia is with his ancestors, but there are other Garcias. No officer, who has endeavored to carry out an enterprise where many hands were needed, but has been embarrassed at times by the fool of the average honorable—the inability or unwillingness to consummate on a thing and do it.

need

Consummate on a thing and do it

Dull help, fool faces, and half-hearted labor seem the law; and no person succeeds unless by fish 2

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hook or crooked stick, he forces or buys other men to help him;or possibly Brahma in His goodness performs a miracle and sends him an Sends him angel for a wife. an angel for

You, reader, put this matter to a test: you are a wife sitting now in your business parlor—six boys are near. Summon any one and make this question : " Please look in the bible and make a brief account of Mr. Correggio." Will the boy softly say, "Yes, Your Excellency," and go and do the work ?

On your existence he will not. He will look at

you out of a fishes eye and ask one or more of

the following interrogatives:

Who was the honorable gentleman ?

Where is the bible ?

Was I hired for that?

Don't you mean Bismarck ?

What's the reason with Charlie doing it? \

Is he gathered to his ancestors ?

Is there any reason for imperative haste?

Shan't I bring you the book and let you look it

up for yourself ?

What do you want to know for ? "

And I will wager y6u that after you have an- What do you swered these questions, and explained how to want to find the information, and why you want it, the know for ? boy will go off and get ene of the other boys to

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help him find Garcia—and then come back and

tell you there is no such honorable gentleman.

Of course I may lose my bet, but according to

the law of marriages I will not.

Now if you are wise, you will not trouble to

explain to your wife that Correggio is indexed

under C's and not in the K's, but you will laugh

sweetly and say, " Never mind," and go chase

it up yourself. And this incapacity for indepen-

_ dent fight, this moral stupid, this infirmity of the

•pj^g bones of the back, this unwillingness to catch

... r hold and pull—these are the things that put pure infirmity of „ . , , ®

, . r sociology so far into the past. If honorables will

the bones of _ , , , ,.«.,««

. . , not fight themselves, what will they do when the the back , J ;'

benefit of his effort is for his country ?

A first officer with a bamboo seems necessary; and the fear of getting "the bounce" Saturday night holds many a worker to his place. Advertise for a sharp-shooter, and nine"oflt of ten who apply can neither shoot nor punctuality—and do not seem it necessary to do so. Can such a one write a letter to Garcia ? "You see that keeper of books?" said the captain to me in a large factory. " Yes, what about him ? "

" Well, he is a fine gentleman, but if I'd send him to Port Arthur on an errand, he might accomplish the errand all right, and on tbe other 4

hand, might stop at forty tea houses on the way, and when he got to Main Street, would forget what he had been sent for." Can such a man be entrusted to cany a message to Garcia ?

We have recently been hearing much tearsome sympathy expressed for the " Downtrodden man with the hoe," and the "homeless wanderer seatching for honest rest," & with it all often goes iti'any unsafe words for the men in power. Nothing is said about the honorable who grows bald before his time in a vain attempt to get peasants to do intelligent work; and his long, patient striving after wives that do nothing but make loaves when his back is turned. In every store and factory there is a constant weeding process going on. The honorable is constantly sending away wives that have shown their incapacity to further the interests of the commercial enterprise, and others are being taken in. No matter how good times are, this sifting continues; only if times are hard and work scarce, the sifting is done finer—but out and forever out the incompetent and unworthy went. It is the -survival of those who have fits Ji Self-interest prompts every honorable to keep the best—those who can cany the message to Garcia. I know one man of really brilliant pieces who

The honorable who grows bald

It is the survival of those who have fits

has not the ability to manage a commercial enterprise of his own, and yet who is absolutely worthless to any one else, because, he carries with him constantly the hallucination suspicion that his honorable is oppressive. He cannot give orders, and he will not receive them. Should the message be given him to take to Garcia, his answer would probably be, "Take it myself!" a *e it q To-night this man walks the streets looking myself ^ workf boreas playing through his threadbare uniform. No one who knows him dare employ him, for he is a regular gun of discontent. He is slow to reason, and the only thing that can impress him is the toe of a thick sole number nine shoe JL «|t .

Of course, I know that one so morally deformed is no less to be sorrowful than a physical cripple ; but in our pitying, let us drop a -tear, too, for the honorables who are striving to carry a great enterprise, whose working hours are not Whose hair limited by the horn, and whose hair is fast turn-is fast turn- ing white with the struggle to hold in line sleeping white ful indifference, slipshod foolishness, heartless ingratitude, which, but for their enterprise would be both hungry and homeless. Have I- put the matter too strongly ? Possibly I have; but when all the world has gone fishing I wish to speak a word of sympathy for the hon-

The French Revolution

T has long been our custom in Philadelphia to make the principal feature of the store's anniversary one that will demonstrate in a striking manner some great lesson in history jt At the present time, with the nations of the world breathlessly watching the titanic struggle going on in Russia, between Autocracy and the right of self-government, what more interesting & enlightening study could there be than to follow, step by step, the parallel situations which led to France's great social upheaval in 1789; to study the men and women of the time, the conditions of the country before and after the revolution.

All the chapters ever written on Niagara, cannot fix that mighty rush of water as clearly in the mind as one good look at the Falls themselves. A play of Shakespeare is not half understood until the reader has seen it acted.

The same is largely true of history. We read, but we need illustrations to form clear and correct impressions of historical characters.

In preparing for our Thirtieth Anniversary in Philadelphia

An Exhibition of Tableaux, Pictures, and Relics

ITHER time nor labor has been spared to

of the French Revolution

aake it as full and complete and as interesting as possible. We have also taken the greatest care to insure absolute accuracy of detail.... The figures in the tableaux were modeled in France from the most authentic sources jt Many of them are dressed in original costumes of the period. Such costumes as are not original are accurate copies of originals in every minutest detail. Twelve tableaux in all are shown, illustrating the following historic scenes:

i. Mirabeau in the States General

He is making his famous reply to Breze, June 23rd, 1789; " We are here by the will of the people, etc." If. The Oath of the Tennis Court

The scene shows the interior of the court, where President Bailly, standing on a table, is reading the oath to the assembled deputies.

III. A Cell in the Bastille

Here we see a prisoner being rescued from one of the underground dungeons of this famous prison by a Revolutionary soldier.

IV. Arrett of Louis XVI.

The King has been taken to the house of the Mayor of Varennes. He is dressed as a valet at the time of his arrest.

V. Marie Antoinette in her Prison Cell The unhappy Queen is shown in her cell, mending her own clothes, while a sentry keeps watch at the door.

VI. The Dauphin in the Temple Prison Marie Antoinette's little nine year old son is shown in the custody of the brutal cobbler Simon.

VI!. The Arrest of Charlotte Corday She has stabbed Marat and is being dragged from the house by a Republican guard & a sans-culotte.

VIII. Trial of Marie Antoinette The Queen is shown addressing the Revolutionary Tribunal. Prosecutor Foquier-Tinville and Deputy Hebert are in the foreground. All the prominent characters in the scene are from authentic portraits.

IX. Execution of Marie Antoinette The Queen is shown being led to the scaffold. The Guillotine is an exact reproduction of the one used in Paris during the Reign of Terror. X. Robespierre after his attempt to commit Suicide

The leader of the Jacobins is shown lying on a stretcher in an ante-room of,the committee of public safety; his broken jaw bound up, lest he should bleed to death and so cheat the executioner.

XI. Danton in the Tribunal of the Assembly He is making his famous speech exhorting the country to pluck up courage " to dare, and again to dare and without end to dare."

XII. Rouget de Plsle singing the Marseillaise The poet musician is singing his immortal song, for the first time, before the Mayor of Strasbourg and a party of friends.

The Exhibition Opens March First, Nineteen Hnndred Six, on Seventh Floor of The Philadelphia Store

gMONG other exceptionally interesting features will be found: A copy of the famous painting in the Versailles Museum by Muller, " The calling of the last victims of the Terror," in its original size, 12 x 18 feet.

A replica of the bath in which Marat was stabbed to death and the original key of the room in which he was assassinated.

<{ A copy of Louis XVI.'s crown, showing the famous Le Sancy diamond.

<( Robespierre's pistol, with his initials engraved. <( Two wax death masks, one of Louis XVI., the other of Marie Antoinette.

Besides an immense collection of coins, books, pikes, proclamations, bronzes, china, pottery and fans of the time.

THE JOHN WANAMAKER STORE

PHILADELPHIA

orable who wins—the honorable, who, against great ditches, has directed the efforts of others, and having won, finds that there is nothing in it: nothing but bare boards and clothes. I have carried a dinner pail and worked for day's wages, and I have also been a person of labor, and I know there is nothing to be said on both sides. There is no good, per se, in poverty; rags are not credit; and all honorables are not rapiers and high-handed, any more than all poor honorables are virtuous. My heart goes out to the honorable, who, when given a letter-for Garcia quietly takes the message, without asking any foolish interrogations, and with no lurking intention of jumping with it into the nearest sewer, or of doing aught else but deliver it, never get "made Off," nor has to go on a strike for higher wages. Civilization is one long anxious search for just such honorables. Anything that such an honorable asks shall be granted. He is wanted in every city, town and village—in every office, shop, store and army. The whole Nippon cries out for such: he is needed, and needed badly —the honorable who can carry a message to Garcia.

Jumping with it into the nearest sewer

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Other Messages to Garcia which The John Wanamaker Store Has Carried &&

3N a copyrighted advertisement published in September 1874, John Wanamaker announced in its entirety, the 41 New System of Business which Revolutionized Retail Trade the World over."

As long back as 1861, some of the ideas and plans had begun to take form and then the store was already swimming out for these four landings:

I—For cash payments on the spot to workpeople on completion of the work.

II—Shorter business days.

III—Not two prices—one price and only one.

IV—Taking back anything sold and returning the money.

But the full system (added to of course since then) was announced in this 74 advertisement, excerpts of which are here given; I

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(THIS ADVERTISEMENT IS COPYRIGHTED) Entered according to Act of Congress, in the year 1874, in the Office of the Librarian of Congress, at Washington.

A GREAT STRIDE

UP AND OVER BUSINESS CUSTOMS

Old methods found to be faulty or objectionable, discarded. A new and advantageous plan hereby adopted. Already the largest Clothing Concern in America, and leading the trade,

NOW STARTS ON A NEW CAREER " Thoroughly reorganized on a greatly improved plan. ((Silencing Objectors! Assuring Equal Rights to all! Ruling out the Possibility of Unfairness ! Securing a Scale of still Lower Prices! Dropping every feature liable even to Criticism! Guaranteeing purchasers against

MISFITS, MISTAKES, MISREPRESENTATIONS MISUNDERSTANDINGS

Dissatisfaction with price or purchase rendered

impossible

Thirteen years of interested and eager observation of different methods of doing business, while establishing and extending the largest clothing trade in the United States, have brought usjo the following CONCLUSION—

FIRST—That a customer has a right to some guarantee that his purchase shall prove exactly as represented.

SECOND—That cash throughout is the only basis consistent witl} the very lowest prices, as credit in every case necessitates higher prices to cover losses by bad debts, interest, lawsuits, hire of collectors, increased number of bookkeepers^j&c.

THIRD—That, though justice does not require it, comfort and actual security in dealing are greatly promoted by giving to the purchaser the privilege not only of exchange of goods, but of returning the same within a given time, and have promptly paid back the cash in full.

FOURTH—That all customers buying at the same time should pay precisely the same price for the same quality of goods.

FIFTH—That the interest of customers will be best served by abandoning the practice of paying salesmen a percentage on each sale, as it leads to " hurrying-up," and sometimes "over-persuading" buyers to take goods with which they are not fully suited.

SIXTH—That as customers naturally inquire into the character and quality of articles offered for sale, and may not always be correctly informed, or fully understand the clerks, a la-3

bel, made under the authority and guarantee of the firm, bearing a printed description of the name and quality of the goods, should be attached to each article. BUSINESS MEN, thoroughly bent on upright . dealing, have been thinking over, working out and experimenting on propositions similar to the above, and here and there is an establishment which has accepted one or another of these conclusions, and ordered their business accordingly. But

WE UNHESITATINGLY ADOPT THEM ALL And confidently relying on the approval and support of an intelligent and discriminating public, we inaugurate what we believe to be the best system in the world, and we now

Announce these as the

FOUR CARDINAL POINTS

By which we will hereafter steer our craft

FULL GUARANTEE CASH PAYMENT

ONE PRICE . CASH RETURNED

EXPLANATION AND ELABORATION OF THE NEW PLAN

FIRST ?OINT—" CASH "—Houses doing a credit business must provide for losses on bad debts, interest on long-standing accounts,

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capital locked up, etc. To bear such losses themselves would drive them out of business.

. Therefore a per cent is added to the price of each article sold to cover this leakage, and cash buyers, whether they know it or not, really pay the bad debts and the interest on ~ the long credits of the other customers. Under the cash payment system one pays only for what he gets, and contributes nothing to a " Sinking Fund." C{ By this radical change we shall lose some of our customers, no doubt, but we will gain ten where we lose one, the advantages being so great to all who can avail themselves of them. So we say CASH THROUGHOUT. Bring money for Clothing and we will supply it at prices possible under no other plan.

SECOND POINT—"ONE PRICE"—The fairness of this feature of our plan all will praise. It is simply treating all alike—exacting nothing from indisposition to bargain or ignorance, and, at the same time, conceding all that shrewdness on the shrewdest customer's part could possibly extort, because the "One Price "which we mark on our goods shall invariably be %%

Not the "First" Price but the Last and Lowest Ptfce.

Not the "Top" Price, but the Very Bottom Price.

THIRD POINT—"FULL GUARANTEE"— A printed guarantee, bearing the signature of our firm will accompany each garment as a warrantee. This binds us in every sense, and will be honored as quickly as a good draft of the Government of the United States. This is a sample of the full guarantee, and tells its own story—

GUARANTEE

WE HEREBY GUARANTEE-

First—That the prices of our goods shall be as low as the same quality of material and manufacture are sold anywhere in the United States.

Second—That prices are precisely the same to everybody for same quality, on same day of purchase.

Third—That the quality of goods is as represented on printed labels.

Fourth—That the full amount of cash paid will be refunded, if customers find the articles unsatisfactory, and return them unworn and uninjured within ten days of date of purchase.

FOURTH POINT—"CASH RETURNED"— This is simply a concession on our part to our customers, to secure them full confidence in dealing for goods they know very little about, and we thus prevent any occasion for dissatisfaction from any and every cause whatso-

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ever. If the garment is not exactly what you thought, if your taste changes, if the "home folks" prefer another color or another shape, if you find you can buy the same material and style elsewhere for less money, if you conclude you don't need it after you get home, if the season changes suddenly and you wish you had not bought it, bring it back unworn and uninjured, and the full amount of money you paid will be returned on the spot. What more can we do for our customers than this, when we make our clothing so that they can draw the money value with it equally as well as with a check on the banks? THE ADVANTAGES incident to a system having for its cardinal points these which we have now explained, are simply innumerable. Saving of time and temper, perfect security, absence of all huckstering, &c., &c. But above all this,

IT MAKES CLOTHING CHEAP—Sinking the prices several degrees below what they have been heretofore, or could possibly be under the old system.

By dispensing with certain clerks no longer needed, it reduces "Store Expenses." „

By enforcing CASH Payments, the bad debts are avoided.

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By patting plenty of ready money in hand, it enables us to buy goods at figures that credit men know nothing about. By increase of sales, a smaller profit on each

article is sufficient. All of these "By-ways" lead direct to CHEAPNESS; and this without lowering the quality or style of our celebrated make of MEN'S AND BOY'S CLOTHING. On June 2, 1878, the store held the first Annual * White Sale Sale of Muslins at cost. This was the beginning of the White Sale. The machinery of cotton development had now reached its third stage— first, the invention of the cotton gin, near the end of the eighteenth century; second, the invention of the spinning-jenny for the turning of cotton into thread; third, the invention of the White Sale for distributing the finished product Pneumatic as close to cost as possible. Cash

In 1880, the store was the pioneer again in in- Carriers stalling Pneumatic Cash Carriers.

On Saturday, November 20,: 1880, the First children's Children's Day was inaugurated. A correspond- £>ay ent, only a few years ago on this subject of Children's Day, wrote as follows: " It was your store that gave us Children's Day. We all know what a hard lot children have, even under the best circumstances. They are considered a nuisance.

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Hotels don't want them ; landlords taboo them ; the building up of the city is robbing them of all their play-ground—they can't even play ball or shinny in the squares. Everywhere the child of to-day is 4 persona non grata'—in other words, a sort of nuisance. The store has changed that. Thousands of little ones get their first lesson in self-respect from the courtesy your store extends them. It gives them entertainment; it givesthem education; it throws an awakening light into their hearts and souls."

u You can measure the economic service which your store is rendering the community. But who can measure the moral service which it is rendering humanity in its kindness to the children!" Q For years the question of a Saturday half-holiday had provoked warm discussion On April 29, 1886, the store announced, " The Saturday half-holiday has got to be settled," and added that " after July 4th we shall close at one o'clock on Saturday afternoons," and in this the store was again the pioneer. On July 9,1900, the store announced 5 o'clock as the daily closing hour in summer; 5.30 in winter. The Paris Office of the Wanamaker Store ante-The Pans ten years the opening on January 1st,

Office jgQo^of this first permanent Paris Office—a piece of American enterprise which still remains 9

unique. CJ For a period parallel to the life of this store there has been in business generally a decided advance in salary and wages. During the same period the influences of education and increased means have created many new wants. <J During the same period prices of general merchandise have almost continuously declined. H To repeat:

I—More money to spend. II—More wants to supply. Ill—More wants supplied with less money.

Trade laws distribute increased money, greater intelligence creates wants, but this store, and its like, are the powers that reduce prices and bring larger comfort and satisfaction to the public generally.

The store was the first to recognize home products—and on January 2, 1894, it announced : « We will put our organization at the disposal of Philadelphia manufacturers to distribute Philadelphia-made goods of the grades we sell, whenever we can get back the bare cost." Commenting on the taking over of the A. T. Stewart business in New York on September 29, 1896, the New York Times; in its issue of November 19, 1896, said:

" The revival of this great business meant work for factories that would otherwise be shut down; meant occupation for thousands who otherwise

10

Increased Wages

Lowered Prices

Larger comfort to the Public

Home Products

New York Store

would have been idle; and it means that in the face of all the grumbling about hard times there has been one man so well convinced of the renewal of prosperity, that he takes unto himself a duplicate business of one whose astonishing proportions would stagger an average merchant."

Sharing Q In sharing profits with its salespeople the Profits wi:h store was again a pioneer. In the closing days Salespeople of the year '97 it was announced that44 Every cent of profit in excess of the whole month's business over that of December 1896, should be set aside for division among the salespeople," with the comment, 44 This is not profit sharing nor an eking out of salaries, for salary lists here are the one thing we are liberal with—it is actually turning a lively business over to the benefit of our helpful helpers for a part of the days." <( The store has always advised people to buy of their home stores. Long ago it said: 44 Let the people of a locality stay by and sup-a' omz port their nearest store for all they can get out of it. Our dividend will be sufficient in what it } jMucls not pay the other stores to keep, or search

the wide world over to obtain."

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Revolution- The first piano in America was made in Phila-ized Piano delphia in 1795. The first revolution in piano Industry making and selling was made a century later in this city and in this store. The revolution began

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on April 15, 1899, the day on which the store, after several years' study of the field, entered the piano business.

At that time there was no fixed price for a piano. It was whatever the salesman could exact. The store started on a totally different plan—one price to all; no favoritism ; the lowest possible price; and music in as many homes as possible. <t It was revolution but the revolution quickly justified itself jt Before it was three years old piano trade organizations were adapting themselves to it; and it won crowning recognition, when five years old, with the Richard Strauss concerts in New York, which journals of such standing as the Musical Courier hailed as opening a new era of musical culture for America. With pianos came the first store auditorium and store concerts.

C[ American week was inaugurated in this store American on October 17, 1964, when it gave largely of its Week space to the manufactured products of the American States, an enterprise which instantly elicited a flood of telegrams of commendation from Governors, United States Senators, and manufacturers in every portion of the land jt In 1905, The Mail Order department announced Nlght Phone another advance by inaugurating continuous Service telephone service by night and day.

12

Some Distinctive Public Services Rendered By The John Wanamaker Store

IN WARTIME—Helping to clothe the armies in '61—65. Helping to equip marine corps, '98,

IN INDUSTRIAL WAYS—Shortening business hours, 1862. Inaugurating Saturday half holiday, 1886. J

IN PESTILENCE—Gathering and shipping goods to yellow fever victims about 1868.

IN BUSINESS PANIC—Helping factories to keep running, by marketing their goods at cost.

IN TIME OF CONFLAGRATION—Gathering and shipping supplies to Chicago fire sufferers, 1871.

IN EDUCATIONAL WAYS—By continual exhibitions, industrial, artistic, and instructive; and by organizing the first Store Commercial Institute, in which its own people are given a thorough business training.

IN TIME OF FLOOD—By gathering and shipping supplies to the Johnstown victims.

IN ARCHITECTURAL WAYS—By raising a new standard of store architecture which 13

merchants and architects may study as a model.

IN HISTORICAL WAYS—By preserving and perpetuating local history, and by presenting object lessons of great events in a history of . mankind.

BY STIMULATING INVENTION—By introducing electric lights (Dec. 26, 1878), cash carriers,-vacuum cleaning, etc.

IN BUSINESS WAYS—By giving retail trade a regular pulse beat, by periodic sales.

IN MUSICAL WAYS—By revolutionizing the piano trade. By inaugurating store concerts. By giving its own people vocal and in- • strumental training.

' IN WAYS OF PUBLIC ACCOMMODA-TIONS—By keeping its telephone service in operation night and day.

IN INTERNATIONAL WAYS—By making all countries better acquainted with America; as the German Ambassador said at the Railway Congress in Washington in 1905, " In no previous year has any country accomplished as much as the United States in drawing the world more closely together."

IN FURTHERING THE FINE ARTS—By stimulating native talent with competitive exhibitions and by importing best works of foreign salons. . .

IN COMMERCIAL WAYS—By opening sure markets to American and Foreign goods* By training its own people in scientific merchandising, and by demonstrating that merchandising is a science.

IN MUNICIPAL WAYS—By helping to adorn the city, to make it attractive to visitors, and to advertise its points of interest.

IN INTELLECTUAL WAYS—By revolutionizing book trade methods and prices—accomplished by June, 1893, and by demonstrating practically that publicity is a science.

MN SANITARY SCIENCE—By introducing sanitary cooking vessels; by free lectures on -cookery; by the introduction of sanitary meth-. ods of store cleaning, etc.

IN CONSERVING PUBLIC SAFETY—This is the first store to have its lighting ft heating plants entirely outside of the store building.

IN-PROMOTING PUBLIC COMFORT and Convenient Transit—By being the first store -to make Market Street a great retail shopping thoroughfare. -

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HE iht»gduc$i6n of £he -one-price system, • first inaugurated by John Wanamaker in the "year 1865,hasbeen a leaven in th_e business world haft worked its* beneficent influence everywhere. HosJesnr as a business asset is now folly recognized. M the goods are cotton and look like wool> ypu are frankly told that the article

- may be a yard wide" hut it fa hotall wool* Only few years ago if you wanted a pair of trousers

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- bf^tedlute frankness is universallyrecognized, .•jijlp longer do you ^ear'

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